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The Failure and Success of the EMR—A New Way

By Robert Keet, MD

For the 30 years the holy grail of medical informatics has been the "electronic medical record." Yet, despite the advance of widespread computer technology with automation across most other industries, medical care remains largely a paper process. The failure of the EMR is based on the fact that physicians receive data from diverse sources, that data is not digitized, and there is no common index to unify the data into a single database. EMRs have had to rely on solutions where all of the clinic data is entered into the system as part of the clinical encounter. This is time consuming and interferes with the normal encounter process which is largely one of personal interaction with the patient.

Physicians in Elysium Communities get a large part of their data electronically and uniquely identified by patient across the data sources. While Elysium is sold to the data providers to automate their process of data delivery, the physicians and their staff can use the Elysium data to begin to automate the process of data management and lookup. If physicians add transcription to the Elysium data set they can create an electronic record that is complete with encounter, laboratory and radiology data. Adding prescription, allergies, and problems completes the key clinical data elements.

Scanning and indexing solutions are still too expensive to be practically utilized to store non-digitized data. However, data access and data storage do not necessarily need to be combined and physician offices can take advantage of significant workflow improvement by using the computer to access clinical data in the office, at the hospital and at home. Starting with the management of the clinical inbox, physicians can progress to "chartless" management of patient calls, prescription renewals, records transfer, and intra-office communication. A single internet terminal in the physician workspace can allow significant improvement in the medical record process with more ready access to data and fewer chart pulls. Adding terminals to examination areas will further improve efficiency with less dependence on the paper chart.

The latest version of Elysium is designed to access patient data quickly and efficiently. From any clinical document, physicians and their staff can navigate directly to:

  1. All of that patient's other clinical documents.
  2. All of the prescriptions written for that patient.
  3. Detailed patient demographics with a short list of medications, allergies, and problems.
  4. A cumulative view of the data currently viewed.

From any web location, physician and their staff can access all of the patients' clinical data quickly and efficiently. In offices where the data elements are electronically annotated and managed, the staff can also access the status of results including the associated instructions (e.g. "Advise patient of normal result") and annotations (e.g. "Results normal").

Moving to an "EMR" using Elysium can proceed in a step wise fashion. First incoming data can be managed electronically in a process akin to email. Intra-office electronic communication can be added and encounter data included by signing up for an Elysium transcription service. Once the bulk of clinical data is Elysium based the office can begin to use the "Electronic Chart" in lieu of the traditional chart pull. Committed offices can they add the electronic delivery of prescription and orders and add allergies and problems to complete the electronic database.

The digital delivery of clinical data that is uniquely patient identified along with the tools to manage that data gives physicians EMR functionality at minimal cost. The holy grail might be within reach.