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Axolotl's Professional Services team is dedicated to supporting
customers from Elysium implementation to adoption and customization. We ensure customer satisfaction
every step of the way and will work closely with you to make
sure you are meeting your organizational needs. Our Professional
Services team has managed and implemented more HIE deployments
than any other company. Let our team of highly experienced
consultants, project managers, systems engineers, and
training personnel accelerate the progress of
your HIE project.
Consulting Services
and Project Management
Axolotl's senior management and healthcare consultants are
actively involved in our service engagements, ensuring the highest level of quality for our clients. These
experienced individuals can provide a unique, strategic perspective
on how Elysium can be used to maximum benefit for your
organization, including guidance on achieving
strategic goals in IS, HIT, and physician outreach during
the Elysium implementation process.
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System
Engineers
We work closely with customers to make sure our Elysium
technology meets their needs by offering product
configurations and customizations. Additionally, Axolotl
system engineers can be engaged to operate and administer
the Elysium applications for a customer or entire community,
freeing local resources to be deployed on complimentary
initiatives.
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System
Adoption and Training
Axolotl offers various methods of training to facilitate
system adoption. For example, a "train the trainer" system,
which provides in-depth, hands-on training of physician
liaisons or complete hands-on training for all users in
a classroom style setting. We also provide training services
for system administrators, IT personnel, and other hospital
staff involved in running and administering the Elysium
suite of applications.
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