AXOLOTL


Quality Assurance

Axolotl is committed to providing the highest quality transcription service in the industry. Our commitment to quality ensures that our customers receive transcribed reports that surpass industry standards on-line…on time. All of our internal reviewing, editing, and QA standards are determined by the AAMT Book of Style, and all TAT commitments are stringently monitored. Following is a list of some of the key factors that influence quality, each of which we address to achieve customer satisfaction.

Optimum allocation of transcription resources to accommodate customer's dictation volume
  • One-to-one account management.
  • Comprehensive tools and resources for transcriptionists that ensure maximum productivity:
  • Use of customized dictionaries, proper nouns, and physician and local medical facilities names.
  • Central distribution and maintenance of proper templates (i.e. formats) and "normals."

  • Advanced, secure technology for accessing, retrieving and distributing voice files.

    Internal QA measurement and monitoring processes.

    Clearly defined dictation quality standards and processes.

    Employment of experienced transcriptionists and editors.

    Comprehensive measurement and monitoring tools for HIM departments.
    Our commitment to quality will ensure your satisfaction with the Elysium Transcription Service. We guarantee 98% accuracy on all transcribed documents—and offer you the on-line tools you need to monitor our prices and performance.